Privacy & Data Protection

HHBET Privacy Policy — How Your Information Is Collected and Kept Secure

Your personal data is a trust placed with us. Here's a clear breakdown of exactly what hhbet collects, why we collect it, and how securely it's stored.

Last Updated: July 2026  |  Version 2.4
What this policy covers
  • What Data Is Collected
  • How Your Information Is Used
  • Is It Shared with Anyone
  • Cookie & Tracking Policy
  • Your data rights
  • Data Security Technology

How HHBET Protects Your Privacy

Your data is protected not just in principle, but through concrete technical safeguards

SSL 256-bit encryption

All data transfers from the moment you log in to hhbet until you log out are protected with the highest level of encryption. No intermediary party can access this information.

Isolated Data Storage

Your personal data, financial information, and gaming history are each stored on separate, secured servers with no cross-linking between them — significantly reducing the risk of exposure.

Data minimisation policy

Hhbet only collects data that is necessary for service delivery and legal compliance. Requesting excessive or irrelevant information is not our practice.

No Third-Party Sharing

Your information is never sold or shared with advertisers or third parties. Sharing is limited strictly to payment processing and legal obligations.

Scheduled data deletion

Unnecessary data from inactive accounts is automatically deleted after a set period. Only what is legally required to be retained will be kept.

Regular security audits

Third-party security experts regularly audit hhbet's systems. Any vulnerabilities identified are addressed promptly.

Take a moment to read: Reading this policy will help you understand exactly how your data is protected and what rights you have. It's written in plain language, not legal jargon.

1 Introduction & scope

This Privacy Policy ("Policy") describes in detail how personal data is collected, used, and protected for all users of the hhbet platform — including the website and mobile app. It takes effect as soon as you register, log in, or use any service on hhbet.

Hhbet believes data privacy is a fundamental right. Our business model never depends on selling your data — our revenue comes from the services we provide, not from your personal information.

If this policy changes, you will be notified in advance via your registered contact details. Continuing to use the service after any update constitutes acceptance of the revised policy.

2 What Types of Information Are Collected

Hhbet collects three types of data — information you provide directly, information collected automatically, and information obtained through the verification process.

Data TypeWhat Information We CollectWhen It Is Collected
Identity Information Full name, date of birth, National ID number During registration and KYC verification
Contact Information Mobile number, email address When creating an account
Financial information Mobile banking number (bKash/Nagad), transaction history Deposits & Withdrawals
Device information IP address, browser type, operating system Automatically at each session
Gaming Information Betting history, favorite games, login times While Using the Platform

Your bKash or Nagad PIN is never stored on hhbet's servers. Payments are completed entirely through the mobile banking provider's own secure gateway.

3 Purpose and Use of Data Collection

Hhbet collects your information for specific purposes only. No data is used beyond what is outlined below:

  • Account creation, verification, and management.
  • Payment processing and fraud prevention.
  • Fulfilling legal KYC and AML (Anti-Money Laundering) obligations.
  • Providing customer support and resolving issues.
  • Platform improvement and personalisation of the user experience.
  • Sending promotions and bonus offers (with your consent).
  • Sale to third parties — Never.
  • Sharing with irrelevant advertising companies — It is not.

If you'd prefer not to receive marketing communications, you can unsubscribe at any time from your account settings.

4 Data Sharing & Third Parties

Hhbet does not sell your data. However, in limited circumstances, certain information may be shared with trusted parties:

When data is shared

  • Payment Providers: bKash, Nagad & bank — used solely to process transactions.
  • Game provider: Companies like Evolution and Pragmatic Play — for operating games.
  • Legal authorities: When required by legal order or regulatory authority.
  • Security Auditors: Contracted third parties bound by confidentiality agreements.

For any sharing beyond the purposes listed above, your explicit consent will be obtained in advance.

5 Cookies & Tracking Technologies

The hhbet website and app use certain cookies and similar technologies to enhance your browsing experience.

Cookie typePurposeDuration
Essential Cookies Login sessions, security tokens Deleted at end of session
Functional Cookies Language preferences, interface settings 30 days
Analytics cookies Page performance and error detection 90 days

You can disable cookies through your browser settings, though some features may not work properly as a result. In the app, cookie preferences can be managed from the settings menu.

6 Data retention period

Hhbet does not retain your data indefinitely. Each category of information has a defined retention period:

  • Active account information: For as long as the account remains active.
  • Financial transaction records: Up to 5 years as required by law.
  • Inactive account data: Deleted after 2 years of inactivity.
  • KYC documents: Up to 3 years after account closure.
  • Support chat logs: 1 year.

After the retention period, data is automatically deleted or anonymized so it can no longer be traced back to you.

7 Your data rights

You have specific rights over your personal data, and hhbet fully respects each of them:

Right to access your data
Right to Rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to Object

To exercise any of these rights, email us at support@hhbet.ws. We will respond within 30 business days of receiving your request.

Even if you request deletion of your data, some information may need to be retained for a specified period due to legal obligations. This will be communicated to you in advance.

8 Children's privacy

Hhbet is strictly not intended for anyone under 18. We do not knowingly collect data from minors.

If a minor is found to have created an account on hhbet, that account will be immediately closed and all associated data will be deleted.

If you believe your child is using hhbet, please contact us immediately at support@hhbet.ws.

9 Policy Change Process

Hhbet may update this Privacy Policy from time to time. How changes are communicated depends on their nature and significance:

  • Major changes: Via email and platform notifications, at least 14 days in advance.
  • Minor updates: Update notices and change dates posted on the page.
  • Urgent changes: Pop-up notification at login.

The date of the latest update will always be shown at the top of this page.

10 Contact & Complaints

For any privacy-related questions, requests, or complaints, please get in touch with us:

Email
support@hhbet.ws
Response Time
Within 30 Business Days
Live chat
24/7 on the Platform
Email Subject
Privacy Request

Privacy Page FAQ

The information required to register on hhbet is straightforward — the same as any mobile banking app: Full name (such as a national ID card), Mobile number (bKash or Nagad active), Date of birth (for age verification) and one Strong password. This is all that's needed at the initial registration stage. However, if you wish to make a withdrawal later, you'll need to complete KYC verification — which requires photos of the front and back of your National ID. This is a one-time process and all information is transmitted through SSL-encrypted channels. The full registration process typically takes 3–5 minutes.

Betting on cricket at hhbet is straightforward. Start by logging into your account and heading to the Sports Betting section. There, under cricket, you'll find all international and domestic tournaments — Bangladesh matches, IPL, BPL, World Cup, and more. Click on the match you want to bet on and you'll see a range of markets: Match Winner (who will win), Top Batsman, Total Runs, First Over Runs and more. Choose your preferred market, select the odds, enter your stake in the bet slip, and hit "Confirm". With in-play betting, you can place bets while the match is in progress. Minimum bet is ৳20.

Play in a safe and transparent environment

Your privacy is protected. Your data is never sold. Join hhbet today with complete peace of mind.

⚠️ For players aged 18 and above only. Please gamble responsibly.

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