HHBET FAQ — Frequently Asked Questions & Answers

No separate application needed — your welcome bonus activates automatically on the dashboard once registration is complete. You'll just need to make your first deposit to unlock the bonus.

Step-by-Step Guide:

1. Complete registration and verify your account with a mobile OTP.
2. First-time deposit via bKash, Nagad, or Rocket requires a minimum of ৳500 Make a deposit.
3. Your welcome bonus is credited to your wallet instantly upon deposit — no extra steps needed.
4. Your bonus can be used on Sports Betting and casino games.

KYC (Know Your Customer) is a mandatory security verification process that prevents fraud and keeps your account safe. It only needs to be completed once.

Required Documents:

• Proof of identity (any one of the following): National ID (NID), passport, or driving license — clear photos of both sides.
• Selfie: A selfie holding your NID or passport.
• Mobile Banking Screenshot (Optional): To match the name on your bKash or Nagad account.

How to submit: Go to the "Verification" or "KYC" tab in your account settings and upload your documents. Typically within 24–48 hours verification is completed. If you need it urgently, let us know via live chat.

The minimum deposit at hhbet varies by payment method:

No hidden fees on deposits. More information about payments on the payments page you will receive.

Joining hhbet's tournaments and leaderboard events is straightforward — in most cases, no separate registration is required.

How to participate:

1. Log in and go to the "Promotions" or "Tournaments" section.
2. Read the current tournament details — including eligibility requirements such as specific games to play and minimum bet size.
3. Click the "Join" button (if available), or place a bet directly on the designated game.
4. Your points and rank update on the leaderboard in real time.

Prize distribution: After the tournament ends, typically within 24–72 hours Winners' prizes are credited to their wallets within this time. Cash prizes are added directly to your balance, while free spins or bonus credits will appear separately. Full terms are listed on each event's page.

Earn up to a maximum per referral with hhbet's referral program ৳500 in bonus available.

Step-by-step process:

1. Log in to your account and go to the "Referral" or "Refer a Friend" section.
2. Copy your personal referral code or link.
3. Send that code or link to your friend. Once they register using it, they'll be automatically linked to your account in the system.
4. Once your friend makes their first deposit, the referral bonus will be credited to your wallet.

Yes, hhbet's Live Casino features real human dealers streaming live from a studio. You get the authentic casino table experience from the comfort of your home.

Games available:

• Live Roulette: European and American variants.
• Live Blackjack: You can place bets on multiple tables at the same time.
• Live Baccarat: Most popular among Asian members.
• Live Andar Bahar / Teen Patti: Special games for South Asian members.
• Live Game Shows: Crazy Time, Monopoly Live, and multiple other game-show style titles.

On mobile: All live games run fully on mobile — with a good connection (4G or Wi-Fi), the video streams smoothly. Live Casino loads even faster on the hhbet app.

There's a way out of this situation too — if you have your mobile number, a password reset is quick and easy.

Method 1 — Via Mobile OTP (Fastest):

1. Click the "Forgot Password?" link on the login page.
2. Enter your registered mobile number.
3. Sent to your mobile 6-digit OTP days (valid for 5 minutes).
4. Set your new password and log in.

Method 2 — Via Support (if you don't have access to your mobile):

1. Send an email to support@hhbet.ws with the subject: "Password Reset".
2. Please provide your name, registered phone number, and NID number.
3. After identity verification, the support team within 2–6 hours will assist you.